Terms of Service

Last updated: August 2026

DRAFT — must be reviewed by counsel before publication. These terms are a working draft and have not yet been reviewed by legal counsel.

These Terms of Service (“Terms”) are a binding agreement between you and the business you represent (“you”, “Customer”) and Forge Frameworks Inc. (Edmonton, Alberta, Canada) (“Forge Frameworks”, “ScanForge”, “we”, “us”), governing your access to and use of the ScanForge website-auditing service and its related applications, dashboards, and APIs (the “Service”).

1. Who we are and acceptance of these Terms

ScanForge is an automated website-auditing service operated by Forge Frameworks Inc., a company based in Edmonton, Alberta, Canada. By creating an account, clicking to accept these Terms, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity. If you do not agree, do not use the Service.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference and explains what information we collect and how we handle it. These Terms do not restate it.

2. Eligibility and accounts

The Service is offered for business use only. To hold an account you must be at least 16 years old and authorized to act for the business you register on behalf of; the Service is intended for that business and its authorized adult personnel, not for personal or household use.

When you register, you agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for safeguarding your login credentials and for all activity that occurs under your account, whether or not authorized by you. Enable two-factor authentication where offered, and notify us promptly at hello@scanforge.ca if you suspect any unauthorized use of your account. We may refuse, suspend, or reclaim any account or username at our reasonable discretion.

3. Description of the Service

ScanForge performs automated audits of websites that you register and that we help you verify you control. Depending on your plan, an audit may include checks for accessibility against the Web Content Accessibility Guidelines (WCAG), search-engine optimization (SEO) signals, uptime and availability, form behaviour, and image issues (for example, missing alternative text or oversized assets).

To run an audit, ScanForge performs a same-host, breadth-first crawl of the registered site, up to the per-page limit for your plan, and reports what it finds back to you as reviewable findings. The Service provides automated, informational findings only. It is a diagnostic aid, not legal, regulatory, accessibility-compliance, or professional advice, and it does not guarantee that a website conforms to WCAG, any law, or any standard. You are responsible for reviewing findings and deciding what action, if any, to take.

Site registration and ownership verification

Before ScanForge will scan a website, you must register it and verify that you control it. Verification is available by adding a ScanForge meta tag to the site, uploading a ScanForge HTML file, or publishing a DNS TXT record we specify. We re-verify control on a recurring basis (approximately weekly), and we may pause or stop scanning a site whose verification can no longer be confirmed. Verification confirms technical control; it does not by itself establish that you are legally authorized to have the site audited (see Section 4).

4. Acceptable use — you may only scan sites you are authorized to audit

This is the core rule of the Service. You may register and scan only websites that you own or that you have explicit written authorization from the owner to audit. Registering or scanning any website you do not own or lack written authorization to audit is strictly prohibited. You represent and warrant, for every site you register, that you have this ownership or written authorization, and you agree to provide evidence of it on our request. Violation of this rule is a material breach and is grounds for immediate suspension or termination under Section 13, and we may notify the affected site owner.

In addition, you agree not to:

  • use the Service to probe, scan, overload, disrupt, or test the security of any system you are not authorized to test, or in any way that resembles a denial-of-service attack;
  • circumvent, disable, or interfere with ScanForge’s verification, page-limit, rate-limiting, or crawl controls, or attempt to scan hosts other than the registered, verified site;
  • use the Service to violate any applicable law, regulation, or third-party right, including privacy, intellectual-property, anti-spam (CASL), or computer-misuse laws;
  • upload or transmit malware, or use the Service to gain unauthorized access to any account, system, or data;
  • resell, sublicense, or make the Service available to any third party except your own authorized personnel, or use it to build a competing product;
  • reverse-engineer, decompile, or attempt to derive the source code of the Service, except to the extent that restriction is prohibited by law; or
  • misrepresent your identity or affiliation, or use another customer’s account.

You are responsible for your personnel’s compliance with these Terms and for configuring your scans (schedules, targets, and page limits) responsibly. We may throttle, queue, or limit scanning activity to protect the Service, our infrastructure, and the sites being crawled.

5. Customer data and content

As between you and us, you retain all right, title, and interest in the websites you register, the URLs and configuration you submit, and the audit findings generated for you (“Customer Data”). You grant us a worldwide, non-exclusive licence to host, copy, process, crawl, transmit, and display Customer Data and to crawl your verified sites solely to provide, secure, maintain, and improve the Service for you and as otherwise permitted by the Privacy Policy.

We are committed to the following, which are enforced in how the Service is built:

  • We do not sell your scan data, and we do not share it except as needed to operate the Service or as described in the Privacy Policy.
  • We do not use your scan data to train artificial-intelligence or machine-learning models.

You are responsible for the lawfulness of the Customer Data you submit and for having the rights and authorizations described in Section 4. Our handling of any personal information within Customer Data is described in the Privacy Policy.

6. Subscriptions, billing, auto-renewal, taxes, and refunds

The Service is offered on paid subscription plans. Current plans are billed in Canadian dollars (CAD) at CAD $29, $79, or $199 per month, each with its own scan allowances and per-scan page limits. Plan features and limits are described at the time of purchase.

  • Payment processor. Payments are processed by Stripe (via Laravel Cashier). By subscribing, you authorize us and Stripe to charge your payment method for the recurring fees and applicable taxes. We do not receive or store your full card number.
  • Auto-renewal. Subscriptions automatically renew at the end of each billing period at the then-current rate, using your payment method on file, until you cancel.
  • Cancellation. You may cancel at any time from your billing page. Cancellation takes effect at the end of the current billing period; your plan remains active until then, and you will not be charged for the next period.
  • No partial refunds. Except where required by applicable law, fees are non-refundable and we do not provide credits or refunds for partial billing periods, unused scans, or downgrades.
  • Taxes. Stated prices are exclusive of taxes unless noted. You are responsible for applicable sales, use, GST/HST, or similar taxes, which we may add to your charges.
  • Price changes. We may change fees or introduce new charges. We will give you reasonable advance notice, and changes take effect on your next renewal. Continuing to use the Service after a price change takes effect means you accept it.
  • Failed payments. If a charge fails, we may retry it and may suspend or downgrade the Service until payment is resolved.

There is no free trial. Any promotional or discounted pricing applies only as described at the time of the offer.

7. Third-party services and sub-processors

The Service relies on third-party providers to operate — including Stripe for payment processing and our hosting and infrastructure providers. These providers process limited data on our behalf as sub-processors, and their handling of information is described in our Privacy Policy. Your use of the Service may also require you to interact with third-party systems (for example, your own DNS or web host to complete verification); your use of those systems is governed by their terms, not ours, and we are not responsible for them.

8. Intellectual property

The Service, including its software, crawlers, scan engines, user interface, reports, documentation, and the ScanForge name and logo, and all intellectual-property rights in them, are owned by Forge Frameworks and its licensors. Except for the rights expressly granted to you in these Terms, we reserve all rights. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription, subject to these Terms.

Feedback. If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them to improve and develop the Service, without obligation or compensation to you.

9. Service availability, changes, and beta features

We work to keep the Service available but do not guarantee uninterrupted or error-free operation. We may perform maintenance, and availability can be affected by factors outside our control, including the responsiveness of the sites you ask us to crawl. We may modify, add, or remove features of the Service from time to time. Any feature identified as “beta”, “preview”, or “experimental” is provided “as is” for evaluation, may be changed or withdrawn at any time, and may be less reliable than generally available features.

10. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or quiet enjoyment. We do not warrant that the Service will be uninterrupted, secure, or error-free, that scan findings will be complete, accurate, or current, or that the Service will detect every accessibility, SEO, uptime, form, or image issue, or that acting on its findings will make a website compliant with WCAG or any law or standard. You use the Service, and rely on its findings, at your own discretion and risk.

11. Limitation of liability

To the maximum extent permitted by law:

  • Neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service or these Terms, even if advised of the possibility of such damages.
  • Our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total fees you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) CAD $100.

Savings clause. Nothing in these Terms excludes or limits either party’s liability where it cannot be excluded or limited under applicable law. In particular, nothing in these Terms limits or waives any rights or remedies you may have under Canadian consumer-protection legislation or other laws that cannot be excluded by contract. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

12. Indemnification

You will defend, indemnify, and hold harmless Forge Frameworks and its officers, directors, employees, and agents from and against any third-party claims, demands, losses, liabilities, damages, and reasonable expenses (including legal fees) arising out of or relating to: (a) your breach of these Terms; (b) your violation of Section 4, including registering or scanning any website you did not own or have written authorization to audit; (c) your Customer Data; or (d) your violation of any law or third-party right. We will notify you of any such claim, allow you to control the defence (with our right to participate using our own counsel), and reasonably cooperate; you may not settle a claim in a way that imposes any obligation or admission on us without our prior written consent.

13. Suspension and termination

You may stop using the Service and cancel your subscription at any time as described in Section 6. We may suspend or terminate your access, in whole or in part, if: (a) you materially breach these Terms, including the acceptable-use rule in Section 4; (b) your use poses a security, legal, or operational risk to us, the Service, or the sites being crawled; (c) required by law; or (d) your payment fails and is not cured. Where practical and lawful, we will give notice and an opportunity to cure, but for serious violations — especially scanning sites you are not authorized to audit — we may act immediately.

On termination, your right to use the Service ends and we may disable your account. We will handle Customer Data after termination as described in the Privacy Policy (including any retention or deletion periods). Sections 4, 5, 8, 10, 11, 12, 14, and any others that by their nature should survive, survive termination.

14. Governing law and dispute resolution

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Subject to any non-waivable rights you have where your business is located, you and we submit to the exclusive jurisdiction of the courts located in Alberta, Canada for any dispute arising out of or relating to these Terms or the Service. Before starting formal proceedings, the parties will attempt in good faith to resolve the dispute by contacting legal@scanforge.ca.

15. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will provide reasonable notice (for example, by email or in-app) before it takes effect and update the “Last updated” date above. Your continued use of the Service after a change takes effect means you accept the revised Terms. If you do not agree, you must stop using the Service and may cancel your subscription.

16. Contact

Forge Frameworks Inc., Edmonton, Alberta, Canada.